Beyond Ordinary

Stepping Over The Edge Of Ordinary       When is the last time you bothered to share about an average meal out or a latte that was just o.k.? Not many are interested in hearing about the average or mundane in life. Have something extraordinary to tell? Please share!   We have shared tactics […]

Now

Focus on Now   This book has a bit of philosophy wrapped up in the strategies shared so far. This quote has substantial application in how a dental practice interacts with its patients:   Realize that the present moment is all you ever have. -Eckhart Tolle   In a typical day in any dental practice […]

Relationship Poison

Words Kill Words kill, words give life; they’re either poison or fruit – you choose Proverbs 18:21    Solving patient problems requires flexibility and patience. Just think back to the last time you called a customer service department and how did that person make you feel? Was your time valued and your issue taken seriously? […]

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